💬 General Inquiries

Cricx Cricket FAQ —
Answers to Your Questions right here

From registration to withdrawals, bonuses to betting rules — everything you want to know about Cricx Cricket is answered right here.

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Registration & Login

Registration on Cricx Cricket is completely free Free. There is no fee to create an account. A minimum deposit of ৳200 BDT is required to start betting.

To register, you'll need your full name, date of birth, mobile number (for OTP verification), email address, and a strong password. All information must be accurate.

Yes, two members of the same household may each open their own account — but each must have a unique mobile number, email address, and payment method. Opening two accounts with the same details is strictly prohibited.

Mobile OTP verification is mandatory. Email verification isn't required to start betting, but it's strongly recommended for large withdrawals and account recovery.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number or email, verify via OTP, then set a new password.

Yes, your account will be locked for 30 minutes after 5 consecutive incorrect password attempts. It unlocks automatically after 30 minutes. If it's urgent, Help Center Contact us.

To register on Cricx Cricket, you must be at least 18 years You must be of legal age. No one under 18 may register or place bets. Age verification is mandatory.
Deposits & Withdrawals

Deposits are accepted via bKash, Nagad, Rocket, USDT, and more. For details, Payment Page View.

The minimum deposit on Cricx Cricket is just ৳200। So you can start betting even with a small amount.

Usually Within 15 to 30 minutes Withdrawals are processed within this time. Larger amounts may take longer if KYC verification has not been completed.

Minimum Withdrawal ৳500 BDT। Withdrawal requests below this amount will not be accepted.

Wait 15 minutes first. If it still hasn't arrived, contact us with your transaction ID Help Center Report it. Issues are typically resolved within 1 hour.

You can cancel a withdrawal while it is still pending. Once processing has begun, cancellation is no longer possible.

KYC (Know Your Customer) verification secures your account and helps prevent fraud on large withdrawals. You can verify using your National ID or passport.

Yes, Cricx Cricket accepts USDT and select other cryptocurrencies. For details on how to proceed, Payment Page View.
Bonuses & Promotions

🎁 Hot Offers

On your first deposit 100% Welcome Bonus You can receive up to ৳10,000. For example, a ৳5,000 deposit earns you an additional ৳5,000 bonus.

Yes, but you'll need to meet the wagering requirements first. Once you've placed the required amount in bets using the bonus funds, they become withdrawable. For full terms, in the Terms & Conditions Yes.

Daily cashback is usually credited to your account the following morning. Cashback rates and terms On the Promotions page View details.

When you invite a friend through the referral program and they sign up and make a deposit, you'll receive a special bonus. Current referral offer On the Promotions page View.

Most bonuses must be used within 7 to 30 days of being credited. Once expired, the bonus is forfeited. Each bonus has its own validity period — check the individual offer page for details.

Generally, you can't have more than one active bonus at a time. The next bonus only activates once the wagering requirement on the current one is fulfilled.

Some bonuses are credited automatically, while others need to be claimed manually. If a bonus hasn't appeared in your account, click the "Claim Bonus" button on the promotions page. If it still doesn't show up, contact support.
Betting & Sports

You can bet on all major cricket tournaments — IPL, BPL, T20 World Cup, Test series, ODI, and more. To see the current match schedule, on the Sports page Go.

In live betting, odds change in real time as the match progresses, updating after every over or ball. You can place or cancel bets at any point during a live match.

Pre-match bets can be cancelled any time before the match starts. Live bets generally cannot be cancelled. If the cashout feature is available, you can settle your bet early.

Yes, if a match or event is cancelled, full refunds are issued for all affected bets. Refunds are typically returned to your account within 24 hours.

Minimum bet from just ৳10So you can start betting even with a small amount. Maximum limits vary by match and market.

Odds represent your chances of winning and the payout rate. For example, at odds of 2.5, a ৳100 bet returns ৳250 if you win (৳100 stake + ৳150 profit). Higher odds mean greater risk and greater reward.

Yes, you can bet on football, tennis, badminton, kabaddi, and many more sports. on the Sports page View the full list.

Yes, you can bet on multiple matches at once through Parlay or accumulator betting. Win all and you take home a bigger reward — but lose even one, and the entire bet is lost.
Account Management

You can update your mobile number in Profile Settings. An OTP will be sent to your old number for identity verification. If you no longer have access to that number, please contact support.

To close your account, Help Center Submit a request. Please withdraw your balance first. For information about our Self-Exclusion program, Responsible Gaming Page View.

Yes, you can be logged in on your mobile, tablet, and computer simultaneously. A security notification will be sent whenever a login is detected from a new device.

Changing your name requires support approval for security purposes. You can request a name correction by verifying your identity with a valid ID.

After logging in, go to "My Account" or "Betting History" to view your complete history — including dates, amounts, and results.

Go to "Notification Preferences" in your profile settings to turn SMS, email, or push notifications on or off individually.

Only one account per person is permitted on Cricx Cricket. If two accounts are found, both may be suspended. Should this happen, contact support immediately to close one of them.
Security & Privacy

Yes, Cricx Cricket uses 256-bit SSL encryption. All transactions are secured and your personal information is never shared with third parties.

Your information is completely confidential. Privacy Policy Your data is stored and used in accordance with our policy. We do not sell your information to advertisers or third parties.

Go to "Security" in your profile settings and enable Two-Factor Authentication. You can use a mobile OTP or an Authenticator app.

Change your password immediately and Help Center report it. Our team will temporarily lock the account and investigate.

No. No Cricx Cricket staff member will ever ask for your password, OTP, or PIN over the phone or chat. Any such request is a scam — report it to support immediately.

Always verify the cricxcricket.net address before proceeding. Do not click on suspicious links. Never share your information anywhere other than official, verified pages on social media.
VIP & Rewards

Your VIP journey begins the moment you register. You earn points with every bet you place. To learn more, VIP page View.

Cricx Cricket has 5 VIP tiers: Bronze → Silver → Gold → Platinum → Diamond. The higher your tier, the greater the rewards.

Points for active members generally do not expire. However, prolonged inactivity may result in a reduction of points. For more details, on the VIP page View.

VIP members enjoy: higher cashback rates, faster withdrawals, exclusive bonuses, increased withdrawal limits, and a dedicated account manager.

Your tier may be downgraded if you don't meet the minimum betting requirement within the set period. The conditions for maintaining each tier on the VIP page Full details are provided.

Yes, once you've accumulated enough points, you can convert them into bonuses or cash. Conversion rates vary by tier.

Diamond members enjoy the highest cashback rates, unlimited withdrawals, a dedicated account manager, exclusive event invitations, and a special birthday bonus.

Most Asked Benefits

Our members consistently talk about these benefits

Withdrawals in just 15 minutes

Get paid fast when you win. Withdrawals to bKash and Nagad complete in just 15 minutes — no long waits.

Full Support in Bengali

Reach out in Bangla, get answers in Bangla. Our support team is available 24/7 and communicates entirely in Bangla.

100% Secure Transactions

Every transaction is protected with SSL encryption and two-factor verification. Your funds and personal data are completely safe.

100% Welcome Bonus

New users get a 100% bonus on their first deposit, up to a maximum of ৳10,000.

Real-Time Live Betting

Place bets on every moment as the match unfolds. Live odds, scorecards, and stats — all in one place.

Mobile-Friendly Platform

Fully functional on any smartphone browser. Enjoy a desktop-quality experience without needing an app.

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Got your answer? Get started now!

Register for free on Cricx Cricket and start betting with a 100% welcome bonus. For more questions, reach out to our help center.

✓ Free Registration ✓ 100% Bonus ✓ 24/7 Bangla Support ✓ Fast Payments

⚠️ For users aged 18 and above only. Responsible Gaming Follow the policy.

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